Apps, Solutions & Integrations

Score 100% of interactions automatically. Real-time compliance alerts.

End-to-end field agent management with live location, task, and CX integration.

Real-time knowledge surfacing, response drafts, and sentiment cues for every agent.

Co-browsing and screen sharing for support teams — no plugin, no download required.

Voice biometrics, face recognition, and liveness detection — authenticate agents and customers within your security perimeter.

Automated KYC with real-time document verification, video identity check, and compliance-ready audit trails.

One line of code. Your visitors call your support team directly from any page — no app, no download, no friction.

Bi-directional sync between Wemacx interactions and Salesforce CRM records.

Unified agent desktop with live Dynamics 365 customer data surfaced on every interaction.

Auto-log every voice, chat, and WhatsApp interaction to Zoho CRM contacts.

Create and update Zendesk tickets automatically from any Wemacx channel interaction.

Sync Wemacx interactions with Freshdesk tickets — full context, no manual logging.

Extend Genesys deployments with Wemacx AI, analytics, and omnichannel modules.

Layer Wemacx AI and omnichannel capabilities on top of existing Avaya infrastructure.

Integrate Wemacx analytics and QA intelligence with Five9 cloud environments.

Embed Zoom video within Wemacx agent desktop for seamless video support flows.

Connect procurement workflows with Wemacx for vendor and supplier communication automation.

AirSewa grievance redressal integration for aviation customer experience workflows.

Aadhaar-based biometric KYC and OTP authentication integrated into Wemacx agent flows.

Push Wemacx interaction data to Smarten for advanced BI, augmented analytics, and reporting.

Fleet and logistics communication automation via Wemacx voice, WhatsApp, and SMS channels.

Send payment links and collect UPI payments directly within a Wemacx voice, WhatsApp, or SMS conversation.

Auto-import IndiaMART buyer enquiries into Wemacx for instant voice, WhatsApp, and SMS follow-up.

Sync agent calendars with Google Workspace and engage customers over Google Business Messages.

Sync customer, invoice, and payment data between Tally and Wemacx for finance and collections workflows.

Trigger order confirmations and abandoned-cart follow-ups from your WooCommerce store via Wemacx.

Automate order confirmations, shipping alerts, and support conversations for your Shopify store.