BPO & Collections Solutions

Maximize Recovery with Intelligent Efficiency

Streamline your high-volume outbound operations with enterprise-grade dialers and ironclad compliance guardrails.

40%

Reduction in Agent Idle Time

2.5x

Increase in Right Party Contacts

Zero

Regulatory Penalty Incidents

Mission-Critical Functionality

Sophisticated architecture built to handle millions of connections daily.

Predictive & Power Dialers

Intelligent pacing algorithms adjust call frequency based on real-time agent availability and historical answer rates — ensuring agents spend 50+ minutes of every hour on productive conversations.

Dynamic Call Pacing
Answering Machine Detection (AMD)
Abandon Rate Control
Live Dialler Dashboard

Compliance Guardrails

Automated TRAI/DNC screening and time-of-day restrictions built into the dialler core. Real-time audit logs included.

TRAI Compliant GDPR Ready DPDPA 2023

Speech Analytics

AI-powered call analysis identifies effective negotiation patterns and compliance risks across 100% of interactions.

Dynamic Agent Scripts

Context-aware scripting that adapts based on customer segment, payment history, and conversation sentiment in real time.

Digital Collections

Reach customers on their preferred channels — WhatsApp, SMS, email — with automated payment link delivery and confirmation.

Built for Compliance-First Operations

Every dialler feature is designed around regulatory requirements — not added on as an afterthought.

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TRAI DND/DNC Registry Integration
Calling Hours Enforcement by State
Recording Pause/Resume on Sensitive Interactions
Real-time Abandon Rate Monitoring
Mandatory Disclosure Playback
Full Audit Trail Export
Consumer Permission Management
Automated Legal Hold on Disputed Accounts

Transform Your BPO Operations

See how Wemacx's outbound reach and compliance suite can double your right-party contacts within 90 days.

Industry Certifications

ISO 9001 Quality Management
ISO 27001 Info Security
GDPR Compliant
SOC2 Type II Certified
HIPAA Compliant
Bhaskar Bharat Startup Award