Onboard a Customer in Minutes. Not Branch Visits.
Automated KYC across Aadhaar, PAN, DigiLocker, bank accounts, and mobile identity checks — plus video KYC and compliance-ready audit trails — Digital Onboarding turns a multi-day paperwork process into a guided flow a customer completes on their own phone.
Reduction in customer onboarding time
Onboardings backed by an audit trail
Government IDs & data sources verified
One Guided Flow, From ID Upload to Approval
Traditional onboarding forces a customer to visit a branch, courier documents, or wait days for manual verification. Digital Onboarding replaces all of it with a single guided flow the customer completes on their own device — document capture, identity match, and consent, verified automatically and logged for compliance from the first step.
Government ID Verification & OCR
Aadhaar, PAN, Voter ID, Passport, and Driving License are captured by camera, read automatically, and verified against the issuing database — not just OCR'd and assumed correct.
DigiLocker Document Fetch
Pull a customer's verified documents straight from DigiLocker with their consent — no photo upload, no OCR errors, sourced directly from the government repository.
Bank Account Verification
Confirm account ownership with a penny-drop transaction and IFSC validation before the first payment or disbursal ever moves.
Video KYC
Live agent-assisted or fully automated video identity verification, meeting the video-KYC requirements common to banking and insurance onboarding.
Liveness & Face Match
The customer's live selfie is matched against their ID photo with liveness detection, blocking photo, video, and deepfake spoofing attempts.
Mobile-to-Identity Match
Cross-check a mobile number against the name and PAN on file to catch mismatched or stolen identities before onboarding completes.
Aadhaar Masking
Aadhaar numbers are automatically masked in every stored document and downstream view, so the full number is never exposed to agents or systems that don't need it.
e-Signature & Consent Capture
Terms, consent forms, and applications are signed digitally within the same flow — no printing, no scanning, no separate paperwork step.
Compliance-Ready Audit Trail
Every step — document capture, match score, consent, and timestamp — is logged in a tamper-evident trail ready for regulatory review, with bulk onboarding batches logged the same way.
Multi-Language Onboarding
The onboarding flow is available in 10+ languages, so customers complete verification in the language they're most comfortable in.
Supported ID & Data Sources
A Fully Multi-Tenant Application
Digital Onboarding runs on Wemacx's secure multi-tenant platform. Each client organisation's onboarding rules, document templates, and applicant records live in a logically isolated tenant.